spacer FAU WEB SEARCH spacer
Florida Atlantic University


Frequently Asked Questions


Can I fix the problems that I got incorrect in MyMathLab (MML) for full credit?


Yes as long as the due date has not passed.  Click on "Similar Problem" and you will receive another one to try.


I signed up for MML, but I used an incorrect Course ID and enrolled in the wrong section.  What can I do?


Follow the instructions here to enroll in the correct section.  When you log into MML, you will see both sections so make sure that you are completing your homework in the correct one.


What should I do if I'm having difficulties using MML on my personal computer?


If you are having difficulties using MML on your personal computer, start by running the Installation Wizard. Select Sullivan: Algebra & Trigonometry, 8e and then Submit. Restart your computer after installing the necessary components to run MML and then log into your account. If you are still having problems, contact Pearson Customer Technical Support.


If you cannot get MML working on your personal computer, you can use the Open Labs available on campus. There is no excuse for incomplete assignments. Refer to the Calendar to see what you should have accomplished at the end of each week.


If there is a hurricane possibly coming toward Florida, how do I know if classes are cancelled?


For emergency information at FAU due to hurricane season or any other emergency, you can visit the home page www.fau.edu or call the hotline at (561)297-2020.  Keep this number saved in case you lose power and don't have an internet connection.


What should I do if there is a grading error or any other problem with my exam?


You should discuss your concerns with your instructor within two lectures of the day that you receive your exam back (for example, if you get your exam back on Monday, you have until Friday to report an error to your instructor).  Exams will not be reviewed at the end of the semester.

FAU Campuses: Boca Raton/Davie/Dania Beach/Fort Lauderdale/Jupiter/Treasure Coast
Boca Raton 561-297-3000Davie 954-236-1000Dania Beach 954-924-7000Fort Lauderdale 954-236-1000Jupiter 561-799-8500Treasure Coast 772-873-3300